Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
Garage door goes up but not down.
You ll then want to test it again and if it s not right keep adjusting the down limit nob until your garage door hit the board and bounces back up.
Safety sensors if the door goes up but you can t make it go down you probably need to adjust the sensors.
They both have lights and both lights should be.
It goes partway down reverses direction and goes back up again.
It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward.
You push the button to close the garage door.
This could include small items like rocks gum or mud buildup.
If you find that your garage door closes part way and then goes back up this can be triggered by objects on the ground blocking their path such as garbage cans or toys.
However if your garage door doesn t bounce back up then you know you have a problem.
There is one on each side of the door.